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05 Sep

Update: The Poshmark Experiment

  • By Kim Coghlan
  • In Income streams
  • 26 comments
Have you ever bought or sold on Poshmark? I mentioned a while back that we were experimenting with Poshmark. We set up a good process to check in our returned inventory, open cases requesting reimbursement where appropriate, and started
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22 Aug

Do you have Stranded Inventory? Use my trick to fix it faster.

  • By Kim Coghlan
  • In How to
  • 763 comments
Is stranded inventory driving you crazy in Amazon? Do you have incomplete listings that need battery info added, and it takes forever to do them one at a time? Here are easy instructions to doctor your Bulk Fix Stranded
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19 Aug

Build Margins with In-store Cash Back from Rakuten

  • By Kim Coghlan
  • In Income streams
  • 7 comments
I’m supposed to be working on other stuff, but this is too good not to share. We used to build margins with discounted gift cards, but those margins shrunk so much that we no longer use them for the
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11 Aug

Can you have all your returns automatically sent back to you?

  • By Kim Coghlan
  • In Fallacies, myths & urban legends
  • 5 comments
A common discussion among Amazon FBA sellers is repackaging services by Amazon. I would never let Amazon repackage my unfulfillable returns! I have all my returns automatically sent back to me. Repackaging is when Amazon repackages items in which the
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07 Aug

Does Amazon accept retail receipts?

  • By Kim Coghlan
  • In FAQ
  • 216 comments
“Does Amazon accept retail receipts?” I see this question on Facebook a lot, and it causes a lot of unnecessary fear. Sometimes it’s not even a question, it’s a statement: “Amazon doesn’t accept retail receipts.” or worse yet, “Everyone knows
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20 Jul

Inauthentic for an item purchased with gift cards

  • By Kim Coghlan
  • In Inauthentic complaints
  • 26 comments
We had an inauthentic complaint recently where, at first glance, we thought the purchase was made entirely with gift cards. We received the gift cards as a reward for a previous purchase so we didn’t have a receipt for purchasing
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18 Jul

Inauthentic Example from our account

  • By Kim Coghlan
  • In Inauthentic complaints
  • 2,881 comments
Since I just launched a course on how to resolve inauthentic complaints with Amazon, here’s a recent example from our own experience. We received this complaint: After our trusty VA assembled the proof of authenticity for me, I worked
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17 Jul

The Poshmark experiment

  • By Kim Coghlan
  • In Income streams
  • 7 comments
As FBA sellers, we’re spoiled. I sold on Ebay way back when you had to write the raw html for your own listings, so I know the struggle, and I’m lazy. We’re not fans of creating a new listing for
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15 Jul

When Amazon says “Please review your listings”

  • By Kim Coghlan
  • In Inauthentic complaints
  • 31 comments
Have you ever received an inauthentic complaint? Did you know exactly what you needed to do about it? The first time Perry and I got an inauthentic complaint, my stomach hit the floor. Were we about to be suspended?
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08 Jun

Getting our business structure in order

  • By Kim Coghlan
  • In Nitty gritty
  • 0 comment
Today I met with our CPA to talk about what I need to do now that we are an LLC filing as an S-corp. I will be outsourcing some tasks, but I still  need to make sure they get done.
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