We had an inauthentic complaint recently where, at first glance, we thought the purchase was made entirely with gift cards. We received the gift cards as a reward for a previous purchase so we didn’t have a receipt for purchasing
Have you ever received an inauthentic complaint? Did you know exactly what you needed to do about it? The first time Perry and I got an inauthentic complaint, my stomach hit the floor. Were we about to be suspended?